Subprocessors
Last updated: November 2026
These are the third-party providers Textent uses to deliver the Service. We update this list as our providers change.
Current subprocessors
We use a small set of trusted providers to operate the Service. Each is bound by data protection obligations appropriate to its role.
| Provider | Purpose | Location | Transfer safeguard |
|---|---|---|---|
| Hetzner (Hetzner Online GmbH) | Application servers and primary Postgres database | Germany (EU) | None needed: stays in the EU |
| Cloudflare (Cloudflare, Inc.) | Frontend hosting, content delivery, and media storage (R2) | Global edge; media stored in Western Europe | EU-US Data Privacy Framework with UK Extension; standard contractual clauses with the UK Addendum |
| PostHog (PostHog Inc.) | Product analytics (with consent) | EU (Frankfurt) | EU-US Data Privacy Framework with UK Extension; standard contractual clauses |
| Sentry (Functional Software, Inc.) | Error and crash reporting (with consent) | EU (Frankfurt) | EU-US Data Privacy Framework with UK Extension; standard contractual clauses with the UK Addendum |
| Resend | Transactional email | United States | EU-US Data Privacy Framework with UK Extension; standard contractual clauses with the UK Addendum |
| Google (Google LLC, Gemini API) | AI drafting and search over message text | As operated by Google (global) | EU-US Data Privacy Framework with UK Extension; standard contractual clauses |
| Connected channels | Sending and receiving your messages (WhatsApp, Gmail and Telegram) | Varies by provider | Under your own agreement with each provider |
Changes
We may add or replace subprocessors as the Service evolves. When we do, we will update this page. If you object to a new subprocessor on reasonable data protection grounds, contact [email protected].